Plugins Intro Tour Tutorial Support Text block is black and cant be edited ...
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[Solved] Text block is black and can't be edited.

4 Posts
2 Users
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(@sholane-sathu)
Posts: 1
New Member Customer
Topic starter
 

Hi, I just purchased the plugin but when I try to add text to a step, it is blacked out and can't be edited. 

See screenshot below; 

 
Posted : 25/06/2024 10:32 am
(@admin)
Posts: 110
Member Admin
 

Hello,

Sorry for inconveniences with plugin. I'd like to ask you about following so I can replicate an issue:

  1. Let me know what Admin color scheme you are using. It is on admin board ... editing your wordpress user account. Also you can try to change it and check if issue persists.
  2. Let me know an accent color of tour, that you are creating and global accent color in Global options
  3. Click right mouse on text area and choose inspect, click a body element and make a screenshot of styles. See on attached image 
 
Posted : 25/06/2024 5:33 pm
(@admin)
Posts: 110
Member Admin
 

Sending also screenshot where to find admin color scheme

 
Posted : 25/06/2024 5:34 pm
(@admin)
Posts: 110
Member Admin
 

As there has been no answer for almost a month, I'm closing this topic. Don't hesitate to open a new one if you would like to discuss this or another topic further.

 
Posted : 22/08/2024 2:08 pm
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