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Deep Presentation
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Joined: Feb 16, 2020
Last seen: Feb 2, 2023
Topics: 0 / Replies: 90
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RE: License Key does'nt work

Problem was solved by enabling WordPress REST API (Changing permalink structure)

2 weeks ago
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RE: Plugin doesn't work as expected

As we haven’t got any answer for more then 3 months, we are closing this topic. Don’t hesitate to open new, if you like to discuss more about this or ...

2 weeks ago
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RE: License Key does'nt work

Since I am unable to replicate this issue in a local test environment or any test installations, I would like to request temporary administrative acce...

3 months ago
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RE: License Key does'nt work

Hello Isabel, Can you check your permalink structure settings? If you use Plain permalink settings, wordpress doesn't open its API. Not allplugins...

3 months ago
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RE: Plugin doesn't work as expected

@ikaro-calixto, @henrik-pedersen Did you manage to make it work?

3 months ago
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RE: Plugin doesn't work as expected

Even when you can't provide external access we can still try to help, just it will be much slower. Can you share a print screens of developer console ...

4 months ago
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RE: Plugin doesn't work as expected

Hi Henrik, Since I am unable to replicate this issue in a local test environment or any test installations, I would like to request temporary admin...

4 months ago
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RE: Plugin doesn't work as expected

Sorry for inconveniences. Can you rollback to previous version and check if problem persist? I just sent 4.3.2 on your email.

4 months ago
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RE: Drop down menu doesn't work.

Hi Henrik, This is not easy task, as there is no generic way how to open submenu on hover by code as each theme/dropdown element use different techn...

5 months ago
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RE: Intro tours are showing every login (after logging out), even when it is set to 1st Login only

Hi Jess, You had very old version of plugin installed (and not activated so updates was not enabled). So I activated and updated and it seems to wor...

5 months ago
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RE: Drop down menu doesn't work.

Hi Henrik, I'm currently on vacation, will be back on 15.9. so then I'll reply properly.

5 months ago
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RE: Intro tours are showing every login (after logging out), even when it is set to 1st Login only

I tested this at multiple sites and it works fine. Logged in visit count is not cookie based but database based. First try this - go to global plug...

5 months ago
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RE: Intro tours are showing every login (after logging out), even when it is set to 1st Login only

Hi sorry for late answer. I'm out of the office these days. Do you use some database cache ... like redish cache?I'll check it in few days and let you...

6 months ago
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RE: How to have 2 triggers

Hi Jess, You can see here/p> Let me know if that works for you. Have a nice day

7 months ago
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