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Joined: Feb 16, 2020
Last seen: Oct 4, 2023
Topics: 0 / Replies: 103
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RE: Export Content

Hello,You can use standart Wordpress export/import tool:How to migrate created tours to another WP installationYou can use standard WordPress export/i...

3 weeks ago
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RE: Plugin conflict

Hello, I just replied to you in a PM. I will report here the result of the fix as soon as possible.

1 month ago
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RE: Plugin doesn't work as expected

@gmg-trusts, Finally about your plugin problem, I am here to help you with it and solve the problem. Can you please try disabling Skip Absent Ref. E...

4 months ago
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RE: Plugin doesn't work as expected

Hello @gmg-trusts, First of all, I am very sorry for the inconvenience and communication problems. I checked received emails twice and I only have t...

4 months ago
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RE: Plugin doesn't work as expected

@maxime-theriault, Please go to global plugin options and lower the Z-Index base (ADVANCED). You can set the value to 16777200. See attached image.I...

4 months ago
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RE: Disable focus on element/overlay

Hi Jess, style themes are now designed to be adaptive to accent color - it's automatically calculate a contrast and when it is evaluated as a low co...

5 months ago
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RE: Specified URL not working

Hi @franz-horvath, "Strict URL Compare" mode is not per step, rather per tour in the tour configuration (admin board) -> Behavior section see in ...

5 months ago
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RE: Specified URL not working

Hi @rainer-winkler, I'm sorry, I missed your comment so I'm answering late. Yes, strict mode is needed for your case. Actually, both of your tours...

5 months ago
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RE: Disable focus on element/overlay

@jess you are right. Identifiers, that I sent you are for new major update, that is coming soon. My bad. Please keep in mind to change .dpintro-... to...

7 months ago
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RE: Disable focus on element/overlay

Hi Jess. Just add this CSS: .dpit-overlay{ display: none !important; } Or just for specific tour: #dpit-wrapper-<tour-id> .dpit-ov...

7 months ago
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RE: Specified URL not working

@austin-groot Excellent! Yes exactly, Strict URL Compare is meant to be for this cases. So you can set up tour starting for URLs modified by query par...

8 months ago
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RE: License Key does'nt work

Problem was solved by enabling WordPress REST API (Changing permalink structure)

9 months ago
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RE: Plugin doesn't work as expected

As we haven’t got any answer for more then 3 months, we are closing this topic. Don’t hesitate to open new, if you like to discuss more about this or ...

9 months ago
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