Plugins Intro Tour Tutorial Support Step content is hidden behind page content on mobile ...
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[Solved] Step content is hidden behind page content on mobile

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(@j-downs)
Posts: 6
Active Member Customer
Topic starter
 

When viewing one of the steps in my tour, on mobile, a majority of the content is hidden behind the page content.  If the visitors scrolls up (not down), then the full step becomes visible.

In the attached screenshot, I circled the portion of the step that is visible (at the top) and the content that it is supposed to highlight.  I tried all the possible target selectors for this content, and there was no difference in the result.

I'm using version 6.6.1.

https://wordpress-1077984-4546336.cloudwaysapps.com/user/jane-doe/

This topic was modified 3 months ago by J Downs
 
Posted : 03/09/2024 7:06 pm
(@admin)
Posts: 112
Member Admin
 

Good afternoon,

Can you make a backup of the current version of your plugin and upload the version that you should receive into your mailbox?

After that, please try if the issue persists and let me know.

 
Posted : 04/09/2024 3:00 pm
(@j-downs)
Posts: 6
Active Member Customer
Topic starter
 

Updated to this plugin version (6.6.7) and issue persists.  I've included screenshots of how the step renders on page load and then how it renders when I scroll up.  This is on an iPhone 13 Pro Max in Chrome and Safari.

 
Posted : 04/09/2024 5:32 pm
(@j-downs)
Posts: 6
Active Member Customer
Topic starter
 

after scrolling the page content

 
Posted : 04/09/2024 5:33 pm
(@admin)
Posts: 112
Member Admin
 

Please try newly shared version 6.6.8 and let me know.

 
Posted : 04/09/2024 8:13 pm
J Downs reacted
(@j-downs)
Posts: 6
Active Member Customer
Topic starter
 

@admin Yes, this version resolves it, thanks.

 
Posted : 05/09/2024 9:15 pm
(@admin)
Posts: 112
Member Admin
 

It is nice to hear that it is working. Thank you for reporting a bug. Enjoy using the Intro Tours plugin.

 
Posted : 11/09/2024 10:01 am
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