Intro tours are showing every login (after logging out), eve...

Intro Tour Tutorial PRO - plugin for WordPress

Last Post by Deep Presentation 2 years ago

4 Posts

2 Users

0 Reactions

672 Views

RSS

Jess S

(@jess)

Posts: 8

Active Member Customer

Topic starter

Hi - my intro tours are always showing every time I log out and then login. I have already set the trigger to 1 login only, see attached. I don't clear my cookies everytime I logout. Please help - what else should I configure?

1660661506-Screenshot-2022-08-16-at-154714.png

Posted : 19/08/2022 1:39 am

Deep Presentation

(@admin)

Posts: 114

Member Admin

Hi sorry for late answer. I'm out of the office these days. Do you use some database cache ... like redish cache?

I'll check it in few days and let you know.

Posted : 19/08/2022 11:20 am

Jess S

(@jess)

Posts: 8

Active Member Customer

Topic starter

Thank you!

I don't use any caching plugin at all. Any help would be appreciated...

Posted : 22/08/2022 1:55 pm

Deep Presentation

(@admin)

Posts: 114

Member Admin

Hi Jess,

You had very old version of plugin installed (and not activated so updates was not enabled). So I activated and updated and it seems to work now.

Posted : 14/09/2022 1:56 pm

[Solved] Intro tours are showing every login (after logging out), even when it is set to 1st Login only