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[Solved] Drop down menu doesn't work.

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Henrik Pedersen
(@henrik-pedersen)
Active Member Customer
Joined: 4 weeks ago
Posts: 3
Topic starter  

I'm creating a tour where I need to select a drop-down menu item. This doesn't work in your demo - the menu opens on hover or on my site, opens on click. I can select the target in the configuration but on tour it won't work. Any suggestion on how to fix this?

I your demo you can recreate this by adding a submenu and test.


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Deep Presentation
(@admin)
Member Admin
Joined: 3 years ago
Posts: 82
 

Hi Henrik,

I'm currently on vacation, will be back on 15.9. so then I'll reply properly.


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Deep Presentation
(@admin)
Member Admin
Joined: 3 years ago
Posts: 82
 

Hi Henrik,

This is not easy task, as there is no generic way how to open submenu on hover by code as each theme/dropdown element use different technique. 

However we were thinking and implemented new configurable user interaction feature - iterate step when user hover over element so with this you can guide user first to hover over dropdown and then move to next step in sub-menu automatically. See how to configure that in attached image.

So please update to the newest version and try to set it up.

Let us know if that works for you.

 

 

This post was modified 3 weeks ago 2 times by Deep Presentation

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