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[Solved] Unable to activate plugin - Strong activation flag


Zipho Mkize
(@zipho-mkize)
New Member Customer
Joined: 3 months ago
Posts: 1
Topic starter  

Good day

I can't seem to activate my plugin by pasting and entering my license key. Whenever I try to, I receive the following error message:

Storing activation flag into your DB by AJAX call failed It was canceled due error: Error: Request failed with status code 500.

 

Your assistance would be highly appreciated.

 

Thank-you.


Quote
Deep Presentation
(@admin)
Member Admin
Joined: 2 years ago
Posts: 77
 

Sorry to hear, you have a troubles with activation.

We think that we have found a problem, that causes this issue at some servers.  

We are going to release an update with fix in few days and send you new version. 

Till then you can use plugin without any limitations as only limitation is, that plugin is not updating.


ReplyQuote
Deep Presentation
(@admin)
Member Admin
Joined: 2 years ago
Posts: 77
 

So we made it right now, please download and install new version from your account here https://deeppresentation.com/my-account/downloads/ after you login.

Let us know please, if issue is fixed at your site.

Have a nice day


ReplyQuote
mike.howarth
(@mike-howarth)
New Member Customer
Joined: 1 year ago
Posts: 2
 

Hi,

following this thread with interest.

I have exactly the same problem.  I have downloaded the pro plugin from my account area as of this morning 02May2022 and still have the same error.

Can you please advise next fix.

 

many thanks

 

 


ReplyQuote
Deep Presentation
(@admin)
Member Admin
Joined: 2 years ago
Posts: 77
 

@mike-howarth, @zipho-mkize,

So the problem was in other part of code, sorry for inconveniences. Please try download again now. It should work now. Let me know please if it is working at your installation. 


ReplyQuote
mike.howarth
(@mike-howarth)
New Member Customer
Joined: 1 year ago
Posts: 2
 

Hi There,

what can I say - excellent service !!

It's activated now.

 

Many thanks.

 

M.

 


ReplyQuote
Deep Presentation
(@admin)
Member Admin
Joined: 2 years ago
Posts: 77
 

Happy to hear it is working.

Have a nice day


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